Effective Date: 10/07/2026

At Honey Badger, we are committed to delivering products of exceptional quality. If you receive a damaged, defective, or incorrect item, we will work to resolve the issue promptly.

1. Refund Eligibility

Refunds are provided only under the following circumstances:

* You receive a damaged product.
* You receive a defective product due to a manufacturing issue.
* You receive an incorrect product, colour, or size.

All refund requests must be submitted within 7 days of the delivery date.

2. How to Request a Refund

To initiate a refund request, please contact our customer support and provide:

* Your order number.
* A brief description of the issue.
* Clear photographs of the product.
* Photographs of the outer packaging and shipping label (where applicable).

Our team will review your request and may request additional information if required.

3. Inspection & Approval

Once the returned product is received, it will undergo a quality inspection.

If the claim is approved, the refund will be processed to your original payment method.

If the claim does not meet the eligibility criteria outlined in our Return & Exchange Policy, the refund request may be declined.

4. Refund Timeline

Approved refunds are generally processed within 5–7 business days after the returned product has passed our quality inspection.

Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

5. Non-Refundable Cases

Refunds will not be issued for:

* Products returned after the 7-day return window.
* Products that have been worn, washed, altered, or damaged after delivery.
* Products returned without original tags or packaging.
* Requests based on personal preference, including change of mind, colour preference, or incorrect size selected by the customer.

6. Contact Us

If you have any questions regarding refunds, please contact us:

Honey Badger

Email: [[support@yourbrand.com]

Address: [Business Address]

Website: [[www.yourwebsite.com](http://www.yourwebsite.com)]